Privacy Policy

Dunning Solutions Ltd ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

We keep things simple: we only collect what's necessary, and we're transparent about how we use it.

Information We Collect

Contact Information

When you contact us via email or through our contact form, we collect:

• Your name
• Your email address
• Any additional information you choose to provide in your message

Analytics Data

We use Google Analytics to understand how visitors interact with our website. This includes:

• Pages visited and time spent on each page
• General geographic location (country/city level)
• Device type and browser information
• Referral sources (how you found our site)

Google Analytics uses cookies to collect this information anonymously. We do not use this data to personally identify you.

How We Use Your Information

Contact Information

We use your contact information solely for the purpose of responding to your enquiry and maintaining our business relationship. We will not:

• Sell your information to third parties
• Add you to marketing lists without your consent
• Share your information except as required by law

Analytics Data

We use analytics data to improve our website, understand our audience, and make informed decisions about our content and services.

Cookies

Cookies are small text files stored on your device when you visit a website. We use the following cookies:

Essential Cookies

These are necessary for the website to function properly, such as remembering your cookie preferences. They cannot be disabled.

Analytics Cookies (Google Analytics)

These cookies help us understand how visitors use our site. They collect information anonymously and report website trends without identifying individual visitors.

• _ga - Distinguishes unique users (expires after 2 years)
• _ga_* - Maintains session state (expires after 2 years)

You can opt out of analytics cookies at any time by updating your preferences or by using the Google Analytics Opt-out Browser Add-on.

Data Retention

We retain your contact information for as long as necessary to maintain our business relationship or as required by law. If you'd like us to delete your information, please contact us and we'll process your request promptly.

Analytics data is retained according to Google Analytics' standard retention policies.

Your Rights

Under data protection law, you have rights including:

• Access - Request a copy of the information we hold about you
• Rectification - Request correction of inaccurate information
• Erasure - Request deletion of your information
• Objection - Object to processing of your information

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.